Frequently Asked Questions

The skalex exchange platform currently supports the following cryptocurrencies:

• Bitcoin
• Bitcoin Cash
• Bitcoin Gold
• Ethereum
• Ethereum Classic
• Litecoin
• DASH
• DOGE
• Monero
• Ripple
• Ethereum tokens that conform to ERC-20 token standards
• all Fiat currencies

Yes, skalex supports Google Authenticator and email-based 2FA.

No, KYC verification needs to be done manually or skalex can implement a KYC verification provider as a customization.

The license fee is to be paid 100% upfront.

White label means that we will host the exchange (if ordered as “exchange hosted as a service”) and customize it with your branding, icon and content.

In general, the exchange with standard functionality can be deployed in 30 days. It is highly advisable to first tell all branding customizations in the front end as well as the exchange functionality in the test installation before opening the exchange to the public. If you require further customization after the initial consultation this will delay the Go Live date as the customizations need to be developed and tested. If you want to receive information about the estimated implementation time for added features we’re happy to provide an estimation.

Requirements from business perspective:

• Banking account (or implementation of payment processor) so your customers can deposit fiat to the exchange.
• Support manpower to administer the exchange (such as user support, fiat management for incoming funds, maintenance of cold storage etc.).

Legal requirements:

• License for operation the exchange as well as knowledge of local compliance regulations (depends on the licensing process in your local region).
• We send you a signed and printed contract via express mail (about 3-4 days international delivery time) that needs to be signed and sent back (takes about 2 weeks).

Technical requirements:

• Setting up your exchange installation (3-4 days)
• Application for SSL Certification (can be done synchronously, takes some days usually)
• Rerouting the DNS entries of the domain where your exchange should be operated to our DNS servers (a few hours)
• Customization of your exchange to implement your specific business case (this ranges from hours to months depending on the depth of the implementation you wish)
• Testing and Go Live (a few days, but also depends on the amount of customization done)

No, the source code is not provided with the exchange license. However, if you purchase a license you can also separately purchase the source code.

Yes, you can modify the basic HTML and CSS via FTP on test environment. Advanced modification to the UI can only be done by skalex engineers as the source code is encrypted.

You can setup currency pairs (markets) by pairing any of the currencies listed on your exchange, provided you have liquidity for those trading pairs.

The skalex exchange is very flexible and can handle fungible goods, such as:

• ANY Fiat currencies, such as:
  • USD
  • EUR
  • CNY

• ANY crypto-currencies, such as:
  • Bitcoin
  • Litecoin
  • Dogecoin
  • Ethereum

• ANY crypto tokens, such as
  • Based on Bitcoin (e.g. Colored Coin)
  • Based on Ethereum smart contracts

• ANY tokens/certificates based on external systems

There is no limit on fees. You can setup any fee or absolutely no fee. We support two methods for fees: Buyer-Seller fee and Maker-Taker fee.

Yes, every fully licensed exchange operates on at least 3 servers exclusively rented for your exchange.

We usually rent servers in Germany as they are very cost-efficient and reliable. If you want to have the exchange hosted on servers in a different country, this can be done. Kindly reach out to our sales/service team and we will organize the hosting in your desired location.

Yes, we can provide a free trial license for download option. You will need to install the software on your server and use the license file sent by us to enable the exchange operation.

Yes, the license can be upgraded any time by paying the difference in the license price.

We don’t engage in commission sharing, we provide the license on an annual renewal basis only.

This depends upon how we choose to implement the exchange and the ICO/STO. If the exchange is setup after the ICO/STO ends, then we can use the ICO/STO user accounts database to setup the exchange.

The implementation of payment processing is a separate business case and can be done as a customization request.

Yes, this is subject to the compatibility of the cryptocurrency with the skalex platform. If the cryptocurrency is not compatible we can add support for this cryptocurrency as a customization.

• Server: Debian 8 OS, Apache web server, MySQL
• Backend: PHP, Percona cluster, Java
• Frontend: Angular JS, JavaScript, Bootstrap, HTML, CSS

The programming languages that are used in the various components are PHP and Java.

Yes, we allow an inspection of the source code in a closed sandbox environment.